Refund Policy:
- No Refunds: Once a video chat session has been initiated and completed, we do not offer refunds for any reason.
- Cancellation: Recharged coins will not be eligible for a refund, after 24 hours of the payment. Account cancellation is possible without redemption of coins and refund.
- Technical Issues: In the event of technical issues on our end that prevent the successful completion of a video chat session, we will either reschedule the session at a mutually agreed-upon time or provide a full refund, according to your preference.
- Unauthorized Charges: If you believe that you have been charged for a video chat session without your consent or if there is a discrepancy in the amount charged, please contact our customer support team immediately for resolution.
Cancellation Procedure:
To cancel, please follow these steps:
Write to support@meetpe.io to contact our support team.
Once the cancellation is confirmed, your account will be closed according to the terms outlined in our Cancellation Policy.
Contact Us:
If you have any questions or concerns about our Refund & Cancellation Policy, please don’t hesitate to contact our customer support team. You can reach us via email at support@meetpe.io